ATM Security
Be alert and aware of your surroundings
Use ATMs in well-lit areas and in clear view of pedestrians and vehicle traffic.
Park your car as close to the ATM as possible when using a walk-up ATM.
Leave your engine running and doors locked when using a drive-up ATM.
If you notice suspicious activities, report them to us and the local police.
Minimize your time spent at the ATM
Have your ATM card ready to use.
Shield your body so others can't see you enter your PIN.
Use discretion when counting money. Put your money, card and receipt away promptly.
Protecting your PIN
Memorize your PIN! Giving your PIN to someone is like giving away signed blank checks.
Never use any easily recognized number as your PIN (house number, birth date, etc.)
Guard against transaction fraud
Always take your card from the ATM once your transaction is complete.
Keep your receipts for your records.
Report irregular transactions to us immediately.
Report lost or stolen cards
Notify us immediately. During business hours call your local branch or 1-888-959-9425. After hours, call 1-800-236-2442.