Mobile Security

Alliance Bank utilizes best practices from Business eBanking, such as HTTPS, 128-bit SSL encryption, password access and application time-out when your phone is not in use. Only the phones that you personally enroll in the service can access your accounts. In addition, no account data is ever stored on your phone. And in the event your phone is lost or stolen, the service can be immediately disabled by going online to the Mobile Banking Center in Business eBanking.

Tips for Mobile Banking Safety

Below are tips to help keep you safe when using Mobile Banking.

  • Always lock your phone when it’s not in use and set it to automatically lock after being idle for a set amount of time. Use a stronger password than the default 4-digit unlock code if possible.

  • Avoid using unsecured, public WiFi networks to access financial accounts with mobile devices.

  • Always use your cellular network when conducting mobile financial services.

  • Only download apps from stores, such as Apple & Android, that are submitted and branded by Alliance Bank.

  • If your device is lost or stolen, contact your mobile service provider immediately to stop all wireless service. Additionally, sign on to Business eBanking and disable or remove your phone via the Mobile Banking Center.

  • Keep security patches, anti-virus and malware software, browser versions, and plugins up to date for your devices.

  • Finally, know that Alliance Bank will not ask users to provide confidential information over an email or SMS message.